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Your hourly stress report--my first major project in my "new" position, getting about 200 boxes of freight to a massive conference in Columbus. I rush-ordered them on Friday previous, two day, so they had three days to spare to get there this coming Thursday. Yay. For some enigmatic reason the system--dispite the big flag saying TWO DAY! RUSH! And my calling customer service to make sure nothing stalled this order--decided to stall this order, and I just now found out it hadn't left the warehouse. It STILL hasn't left the warehouse, and everyone I can possibly contact regarding this is not in the office. Rant. Scream. Frustrated high-pitched laughter. Shitshitshit--time to switch to decaf...


( 6 comments — Leave a comment )
Jan. 27th, 2004 06:13 pm (UTC)
I'm on hold now with the warehouse, where a crack team of peeps are digging into the six orders I placed, trying to figure out why some of my orders went out, others didn't--they're putting me on hold with what appears to be a classical-baroque style cover of Gilbert and Sullivan, but no matter how soothing the music, I don't think I'm in a soothable mood right now!
Jan. 27th, 2004 07:16 pm (UTC)
Shipping nightmares.. ah, yes. Good luck with all that.. Hopefully will go something like this:

Customeer Service dude/ette: 'ah ha! oh, well, silly us, we forgot to tell the packageing gnomes where to materialize your order! We are sprinkleing them now with pixie dust, in order to expidite your processing. As soon as we load your shipment on the Balistic Delivery Catapult, all will be on it's way. You can track your shipment on local radar, assumeing the orcs din't have too much to drink after there break! harharhar!'

Or maybe not, not like I really understand how they get those packages out so fast.. this is only a theory, see..

oh, btw, I'll be roaming around Austin today, destination, Nasco. Hope your not to stressed to be there!
Jan. 27th, 2004 08:17 pm (UTC)
Re: erf
(pant, pant)

Reordered all the four pages of items. The "F9" key is the refresh key on my e-mail program, but it's the "Please make sure to take your sweet time and make sure I got everything right, no rush" function in the shipper. That caused a minor problem, but...all taken care of.

Jan. 28th, 2004 02:09 am (UTC)
Being on the shipping side of things, first, it shouldn't take more than
30 min to figure out why, second, they shouldn't keep you on the line while they look, and third, you could raise a fuss and demand free shipping. As for the decaf, let's not get too drastic :P
Jan. 27th, 2004 07:31 pm (UTC)
Yikes. Hopefully once they realize how bad they screwed up they'll move heaven and earth to not let the screwup rest in thier laps. Best of luck. *toes crossed*
Jan. 30th, 2004 06:31 am (UTC)
Sings "This shall be my palette day
( 6 comments — Leave a comment )